The folks at Acugauge® have a very simple philosophy - to provide water purveyors and certified backflow testers with only the highest quality backflow test kits and customer service. They back this up by offering you the only 30-Day Money Back Guarantee and 90-Day Exchange Guarantee in the industry. Please call us for satisfied customer references, wholesale and export inquiries or to use a purchase order.
888.521.5214
Q: Who is Acugauge®
A: Acugauge® is an original manufacturer and exporter of backflow test kits. We also offer private label branding to larger buyers.
Q: How long will it take to receive my order?
A: Unless otherwise specified, all orders are shipped on the same or next business day. Your backflow test kit should arrive within 2-4 days after being shipped. You may also choose a faster shipping method (next day or 2nd day air) for a nominal fee on your check-out page.
Q: What is the Acugauge No-Questions-Asked Guarantee?
A: It's exactly that. If you are not 100% satisfied with your backflow test kit for any reason, simply return it within 30 days of purchase for a complete refund, including original and return shipping. No questions asked.
Q: Can I get a quantity discount?
A: Sure! To qualify for wholesale pricing, you must purchase at least six backlfow test kits. Please call our sales manager at 1-888-521-5214 to discuss special pricing.
Q: How can we purchase a backflow test kit online without paying any taxes?
Q: What are your product warranties?
A: Acugauge® brand backflow preventer test kits are backed by our 5-year Parts and Labor warranty.
Q: What categories of users purchase your backflow test kits?
A: Our customer base includes water districts and purveyors, landscaping contractors, engineering firms, environmental compliance companies, irrigation contractors, fire sprinkler contractors, plumbing contractors, general contractors, backflow instructors and training schools, and independent certified backflow testers.
Q: Where can I read or write product reviews?
A: We encourage you to read or write about our backflow test kits by visiting our Reviews page.
Q: How long is my calibration certificate valid for?
A: Your calibration certificate does not have an expiration date, but most jurisdictions require that your test kit be calibrated annually
Q: How often should I return my backflow test gauge for re-calibration?
A: You should return your backflow test gauge for re-calibration if your are required to do so by a jurisdiction of competent authority or if you suspect that your gauge may not be working properly (erratic pointer movements, etc.).
Q: Do you provide calibration services?
A: Yes. We calibrate all makes and models of backflow test kits, regardless of where they were originally bought.
Q: How long does calibration take?
A: We will test, calibrate, certify and ship your backflow test gauge back to you within 1 business day.
Q: What countries do you serve?
A: We sell our backflow preventer test kits to countries worldwide, including, but not limited to, Australia, New Zealand, Canada, UK and USA.